The small print!

 

Payment Terms

• A signed acceptance of our quote must be returned to us prior to commencing work.

• Should additional work be requested by the client we reserve the right to amend our original quotation. No changes will be made until agreed by both parties.

• Upon completion of work the client will receive an invoice; this must be paid within 7 days, unless otherwise agreed. We will exercise our statuary right to interest and compensation for debt recovery costs under the late payment legislation, if payment has not been received by the due date.

• A 50% deposit will be required before commencing work; the balance of work will be due at final invoicing.

Payments can be made by Debit/Credit cards, Cheques, Cash or bank transfer.

• All costs incurred such as telephone calls, postage and travel will be charged at cost, these will be discussed during the first consultation.

 

 

Confidentiality

• All work undertaken by Imagine Virtual Assistant is considered strictly confidential. Therefore, we confirm that no details will be released to any third party, without the clients’ prior written authorisation.

• If you have a confidentiality agreement or a privacy policy, we are happy to sign it and return back to you before work commences.

• Please note all original working documents will be returned to you on completion of assignment, unless otherwise agreed by both parties.

• We advise all clients that original documents should be sent via a traceable method of delivery, either by post office special delivery or courier.

 

Liability

• Please note – for insurance and safety reason, we are unable to invite you to our premises.
• Imagine Virtual Assistant's total liability in contract, including negligence or breach of statutory duty, misrepresentation, restitution or otherwise arising in connection with the performance or alleged performance of the Contract as agreeed by both parties shall be limited to the price paid for the Services.